CONTACT
Reach Us Anytime
Reach Us Anytime
Have questions or need help? We’re here for you
Have questions or need help? We’re here for you
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How long does it take to go live?
On average, clients launch within 2–4 weeks. The timeline depends on the complexity of your workflows and integrations.
Can we start small and scale later?
Absolutely. Many clients begin with a single use case, like automating routine inbound calls, and expand to more workflows as they see value.
Is customer data secure?
Yes. Troy follows enterprise-grade security practices and ensures all sensitive information stays encrypted and protected at every step.
Is telephony included in the cost?
No. Troy integrates with your existing Trunk SIP telephony provider or one of our trusted partners. This gives you flexibility and ensures you only pay for the calls you actually make.
How many concurrent calls can Troy handle?
It depends on your telephony provider. With our partner networks, businesses typically run anywhere from 30 to 100+ concurrent calls without issues.
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How long does it take to go live?
Can we start small and scale later?
Is customer data secure?
Is telephony included in the cost?
How many concurrent calls can Troy handle?
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
How long does it take to go live?
On average, clients launch within 2–4 weeks. The timeline depends on the complexity of your workflows and integrations.
Can we start small and scale later?
Absolutely. Many clients begin with a single use case, like automating routine inbound calls, and expand to more workflows as they see value.
Is customer data secure?
Yes. Troy follows enterprise-grade security practices and ensures all sensitive information stays encrypted and protected at every step.
Is telephony included in the cost?
No. Troy integrates with your existing Trunk SIP telephony provider or one of our trusted partners. This gives you flexibility and ensures you only pay for the calls you actually make.
How many concurrent calls can Troy handle?
It depends on your telephony provider. With our partner networks, businesses typically run anywhere from 30 to 100+ concurrent calls without issues.